Tickets

You can pay a non-parking penalty notice here or a parking penalty notice here. Our online payment system accepts Visa or MasterCard. There is a $1 transaction fee for this service.

Payment for parking penalty notices is due within 15 days from the effective date of service.

Payment for non-parking penalty notices are due within 30 days from the effective date of service.

You can pay your parking ticket by mailing a cheque or money order, made payable to the City of Cambridge.

Send your payment to:
City of Cambridge Municipal By-law Compliance and Corporate Security
50 Dickson Street, Cambridge, ON N1R 8S1

Please include your ticket number on the cheque.

Make a ticket payment in person at our Cashier Counter located at:

City Hall, First Floor
50 Dickson Street
Cambridge, ON N1R 5W8

Hours of Operation:
Monday to Friday, 8:30 a.m. to 4:30 p.m.

You may also attend the Allen Reuter Centre, John Dolson Centre or WG Johnson Centre during operational hours to pay your ticket.

We accept cash, debit, cheque, money order, Visa or Mastercard. You need your ticket number to complete the transaction.

Pay by cheque or money order and drop your payment in the night drop box on the Dickson Street side of the City Hall building located at 50 Dickson Street. Make your cheque or money order payable to the City of Cambridge. Please include your ticket number on the cheque.

Do not make cash payments through the drop box.

Overview of the Administrative Penalty System (APS)
The City of Cambridge uses the Administrative Penalty System (APS) to address parking and non‑parking by-law violations. APS provides a faster, more efficient alternative to the traditional court system for issuing penalties and resolving disputes.

Issuance of a Penalty Notice
A Municipal By-Law Compliance Officer investigates potential by-law violations. If a violation is confirmed through investigation and evidence, the officer issues a Penalty Notice outlining the violation, the penalty amount, and the deadline to pay or appeal.

Options for the Offender
An individual who receives a Penalty Notice may either pay the penalty by the due date or dispute it by requesting a review by a Screening Officer.

Screening Officer Review (First Stage Appeal)
The Screening Officer provides the first level of appeal. They review the penalty and any information submitted by the appellant and may cancel, confirm, or reduce the penalty, and/or extend the time for payment. A written Screening Decision is issued explaining the outcome.

Hearing Officer Review (Second and Final Appeal)
The Hearing Officer is an independent adjudicator. Virtual hearings are held monthly. The Hearing Officer reviews the Screening Decision and issues a final written decision.

Would you like to have your ticket reviewed by a Screening Officer?  If you received a penalty notice (ticket) and you are within the time period to dispute it (15 days for parking violations and 30 days for non-parking violations) you may submit a request online to have the ticket reviewed by a Screening Officer.  A screening review is the first stage of appeal in the Administrative Penalty System.

Once a screening request is received, a screening officer will conduct your screening over the phone or by e-mail between 8:30 a.m. and 4:30 p.m. (excluding weekends and statutory holidays).  You will receive the screening officer’s decision in writing.

Please note:

• Failing to appear for a scheduled Screening will result in the Penalty Notice being affirmed and the addition of a $25.00 administrative non-appearance fee will be added to the Penalty Notice.
• The City does not provide language interpreters, should you require one, you will be responsible for providing your own.
• If you attend a screening review and are not the accused/registered owner you must complete the Authorization to Act as an Agent form, signed by the accused/registered owner.
• Alternate formats, communication supports and accommodations are available. For more information, please contact the Accessibility Coordinator at accessibility@cambridge.ca

The Screening Officer will review all the documents and evidence before making a decision and may:

1. Cancel the penalty notice, including any administrative fees;
2. Confirm the penalty notice, including any administrative fees;
3. Reduce the amount owed, including any administrative fees; and
4. Extend time for payment of the penalty notice, including any administrative fees.

For assistance with completing your online request, please email tickets@cambridge.ca.